Contact Diamond Steel Buildings

Diamond Steel Buildings is written and run by a small group, and this is the page that tells you how to reach them. Whether you have spotted an error in something we published about steel buildings, have a question an article did not answer, or want to talk business, it all starts at one address.

Contact us directly

[email protected]

That is the only address we use. There is no form, no chat widget and no support portal.

Corrections and complaints

Complaints about accuracy get priority over everything else in the inbox. Be specific rather than gentle. The rules we follow when fixing something are in the editorial policy.

Making it easy to reply to

The more specific your message, the faster the answer.

• Open with the ask. A single line on what you want, before any history.
• Link the page if the message concerns something we published, and quote the line that prompted it.
• For anything broken, name the browser and the device, and attach a screenshot where one exists.

Business enquiries

For anything commercial, write to the usual address and be concrete about what you are proposing. We are slow and selective here on purpose, and the editorial policy explains the terms up front.

Where we have to say no

We cannot recover an account for you, act as a go between with a third party service, or give advice tailored to your personal circumstances. Diamond Steel Buildings publishes general information about steel buildings, and the legal notice explains where that line sits.

How long a reply takes

Answers come by email, generally within two working days, and only by email. The missing phone line is a choice, not a gap we forgot to fill.